Shipping & Delivery Policy

Last updated on Oct 7 2026

Proglly is a digital service. We do not sell or ship physical goods, so there are no shipping charges and nothing arrives by post or courier.

How Your Plan Is Delivered

  • A paid plan is delivered to your Proglly account. It switches on when your payment is confirmed, normally within a minute.
  • You can see your plan and its end date in your profile, on proglly.com and in the app, on any device where you sign in.
  • We email a receipt to the address on your account after each payment.

If Your Plan Does Not Arrive

Sometimes a bank takes a few minutes to confirm a payment. Proglly checks again by itself when you next open the app. If your plan is still not on 30 minutes after you paid, write to support@proglly.com with the payment reference from your bank or UPI app. We will switch your plan on or refund you in full, as set out in our Cancellation & Refund Policy.

Where Proglly Is Available

Proglly works wherever you have an internet connection. Prices are in Indian rupees.

Contact Us

Proglly Private Limited
86-9-8/5, Vihanga Residency, Tilak Road, Rajahmundry, East Godavari, Andhra Pradesh 533101, India
Email: support@proglly.com
Phone: +91 83418 52919