Cancellation & Refund Policy

This policy explains how cancellations and refunds work for Proglly's paid subscription plans (Plus and Pro). Proglly does not sell physical goods — this policy covers subscription billing only.

Free Trial

New users get a 15-day free trial with full access to Proglly's features. No credit card is required to start a trial, so there's nothing to cancel or refund during this period.

Cancelling Your Subscription

You can cancel your Plus or Pro subscription at any time from your account settings, or by emailing support@proglly.com. Cancelling stops future billing — your plan remains active until the end of the billing period you've already paid for, and you won't be charged again after that.

7-Day Money-Back Guarantee

If you're not satisfied with a paid plan, contact support@proglly.com within 7 days of your first payment for that plan, and we'll issue a full refund.

After the 7-Day Window

Once the 7-day window has passed, payments for the current billing period are non-refundable. You can still cancel at any time to stop future renewals — cancellation simply won't refund the period already paid for.

How Refunds Are Processed

Approved refunds are issued to your original payment method through Razorpay, and typically take 5–10 business days to appear, depending on your bank or card provider.